Terms and conditions

The Virtual Museum of Canada (VMC) is a collaborative initiative undertaken in partnership with museums and other heritage organizations across Canada. It is administered by the Canadian Heritage Information Network (CHIN).

Accessibility Notice

We are committed to enhancing the ease of use and accessibility of the Virtual Museum of Canada (VMC) for all, regardless of visual, hearing or mobility challenges. Content undergoes rigorous assessments to ensure it follows accessibility guidelines and best practices, and we are working with our museum partners to improve the accessibility of the content that they created and contributed in the past. If you have any concerns, questions, or advice on how we can meet your particular needs, please contact us at accessibilite-accessibility@museevirtuel-virtualmuseum.ca.


Unless otherwise noted, all materials that are part of this website, including images, illustrations, designs, icons, photographs, video clips, written materials and others are copyrights, trademarks, trademark and/or other intellectual properties owned, controlled or licensed by Canadian Heritage Information Network (CHIN) or its member museums. This site is managed by CHIN, a special operating agency of the Department of Canadian Heritage.

We invite you to use the material on this website for educational and personal purposes. Copyright and other propriety notices should be kept intact with the material.

Express permission from CHIN or other indicated copyright owners is required if you wish to modify, copy, reproduce, republish, post, transmit or distribute the material in any way for any other purposes, especially commercial.

Language Policy

This website is produced by the Canadian Heritage Information Network (CHIN), a special operating agency within the Department of Canadian Heritage, in collaboration with museums across the country. Content created by CHIN is produced in both English and French. Searches can be conducted in either French or English, but content contributed by member museums and other organizations not subjected to the Official Languages Act may be available only in the working language of that institution. CHIN continues to work with its partners to develop bilingual terminology in order to support searching capabilities in both official languages.

Privacy Policy

It is our policy to protect the privacy of all users. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, the Canadian Heritage Information Network (CHIN) has put in place physical, electronic and management procedures to protect any information we collect online.

If you register as a "friend" of the VMC or if you wish to receive email updates in the VMC or our partners, the information you provide is collected by using the privacy-enhancing technology, Secure Sockets Layer (SSL). This information is kept under CHIN's control, protected under the Privacy Act, and is not provided to any third party. You will not receive email you have not requested, and you may update or remove your name from mailing lists at any time by contacting us at vmc@museevirtuel-virtualmuseum.ca.

If you have asked us a question that we can't answer, we may forward your message to someone who can provide you with that information, unless you have specifically asked us not to do so.

CHIN gathers information concerning the use of the VMC content through "traffic data" captured in standard Web logs and through feedback. From time to time, we may also use cookies to assist us in understanding how the VMC site is being used. This information is compiled for the purposes of statistical analysis to improve the services we offer. Information is disclosed to third parties only in an aggregate format.

Questions or comments regarding this policy may be sent by email to vmc@museevirtuel-virtualmuseum.ca. If you are not satisfied with our response to your privacy concerns, you may contact the Office of the Privacy Commissioner.


Virtualmuseum.ca uses "cookies" to track how visitors use the site and to determine the proportion of repeat visitors. The cookies we use do not allow us to identify individuals. They are compiled into statistical information on traffic patterns and are used to assess site efficiency. The system will notify you before any cookie is used (if you have the option "Warn me before accepting a cookie" selected in your browser) so that you may refuse it. In general, the refusal of cookies will not affect site performance or restrict your ability to access information from this site. A "cookie" is a file that may be placed on your hard drive without your knowledge by a website to allow it to monitor your use of the site. Visitor information is not disclosed to anyone except Government of Canada personnel who need the information to carry out the responsibilities related to their job. Any further disclosure of the personal information you give us will be done in accordance with the federal Privacy Act.

Public Communication

"Public communication" means a discussion group, chat area, bulletin board, news groups, letters to the editors, webmaster(s) or employees, or email function offered as part of this website.

You shall not upload to, distribute through or otherwise publish in a public communication hosted on the VMC website any content which is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise give rise to liability or violate any law.


The materials in the VMC website are provided "as is" and without warranties of any kind, either express or implied. CHIN does not control or warrant the availability or content of any external website or other resource to which this website links. Under no circumstance, including but not limited to negligence, shall CHIN be liable for any damage that results from the use of, or the inability to use, the materials in this website or linked sites, even if CHIN or a CHIN-authorized representative has been advised of the possibility of such damages.

Jurisdictional Issues

Unless otherwise specified, and except for clearly international offerings stating a change in law or jurisdiction, the content in this website is presented solely for the purpose of promoting and providing access to collections and associated content held by Canadian museums and the Virtual Museum of Canada, all situated in Canada.